24 x 7 response to any critical alarms sent by SMS from the ComView unit (when the self diagnostics in your PABX detects a problem).

24 x 7 monitoring for toll fraud alarms (provided the PABX outputs call data, ComView will analyse it for toll fraud and if detected will notify the Telecom Guard network operations centre who will respond). One organisations phone system is hacked every day in Australia (average fraud $78,000). Also detects war dialling – a common precursor to toll fraud.

Comprehensive escalation system so that if primary engineer does not respond the next on the list is contacted. Ensures that responsibility is taken for the issue through to resolution.

Best practice security to protect your PABX from unauthorised access. IT firewall functionality allows the unit to protect the PABX from unauthorised access from the Internet, LAN or via dial up modem.

The system also produces regular reports on non-critical alarms which allows fine tuning of the PABX programming to be made as well as recommendations to the client on PABX operation.

Regular software updates.

Should your ComView unit fail you will receive next business day swap out of the unit for use until your unit is repaired.

Connects to nearly all Australian models of PABX and IP phone systems.

Nearly 10,000 units sold worldwide since 1998.

Comes in 4 models to suit any size of installation.

While the main purpose is to allow access and monitoring of the PABX, ComView can also monitor for alarms and allow programming access to: routers, switches or a number of other devices eg; air conditioning temperature alarms.

Outright purchase or rental options.